State Farm® Insurance Agent Kevin Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessica Lorenzano
April 18, 2025
1
out of
5
rating by Jessica Lorenzano
"The representative Maria is not as helpful with answering straight forward questions and pretty rude. Glad to be leaving from this insurance company."
We responded:
"Jessica, I have reviewed your file, and I am not sure why you didn't have a favorable experience. It appears we did exactly as you asked, but your feedback is valuable to us, and we'd like to understand more about your experience so we can learn from it in the future. Please feel free to reach out to us at the office directly so we can fully understand your experience. We're here to help and are committed to providing excellent service to all our customers."
Tim Mohler
March 26, 2025
5
out of
5
rating by Tim Mohler
"Another example of Maria has always being professional, knowledgeable n a great help to me n my family. A BIG Thanks for all she does!"
We responded:
"Thank you for the five-star rating, Tim! We're thrilled to know you're satisfied with our service. Your support means a lot to us!"
Steve Schwartzkopf
March 25, 2025
5
out of
5
rating by Steve Schwartzkopf
"I tried to change my insurance over to my new vehicle by myself online, but I was unsuccessful. I called Maria and she was more than happy to help me and straightened out my mistakes in a few minutes."
We responded:
"Thank you so much for the 5 stars, Steve! We’re glad to know you had a great experience with Maria. We look forward to serving you again!"
Judy Bright
February 27, 2025
5
out of
5
rating by Judy Bright
"I spoke with Maria today and you better not let her go she is the best person I have ever had through State farm besides Kevin himself so I'm going to tell you she is excellent excellent excellent and so patient thank you so much"
We responded:
"WOW Judy! Thank you for the great 5-star review. You have been a valued customer for a long time, and I am really glad we continue to make you happy and meet your needs. "
Julisa Figueroa
February 27, 2025
5
out of
5
rating by Julisa Figueroa
"Las recepcionistas personas muy amables, explican bien la poliza"
We responded:
"¡Muchas gracias! Su opinión y su satisfacción significan mucho para nosotros. Si necesita cualquier cosa no dude en contactarnos."
Ruty Roman
February 19, 2025
5
out of
5
rating by Ruty Roman
"Thank you Maria for all your help. Last year was a year of claims and Thank God it over. Everything went smoothly. Thank you State Farm. We hear we should find affordable insurance and when we compare we always have the better coverage with State Farm."
We responded:
"Thank you for the five-star rating, Ruty! We appreciate your positive feedback and are delighted to know you had a great experience with us."
Alma Alba
February 18, 2025
5
out of
5
rating by Alma Alba
"Gracias Martha por tu ayuda para empezar m polisa con State Farm!"
We responded:
"¡Muchas gracias por calificarnos con 5 estrellas! Es un placer saber que cumplimos tus expectativas. ¡Hasta pronto!"
Mike Shannon
February 11, 2025
5
out of
5
rating by Mike Shannon
"Maria was a great help with all my insurance needs. Thanks so much!"
We responded:
"We’re so happy you had a great experience, Mike! Thank you for sharing your thoughts with us."
Diana Perez
February 10, 2025
4
out of
5
rating by Diana Perez
"Switching insurance is never easy due to costumer service. My experience was quick and easy!"
We responded:
"Diana, Thank you for the positive review. We try our best to make your experience as easy and painless as possible. "
Nora Ramos
February 6, 2025
5
out of
5
rating by Nora Ramos
"Gracias por sus servicios todo muy amable"
We responded:
"Your five-star rating made our day, Nora! We're here for all your insurance needs."
Shane Ohlhausen
February 4, 2025
5
out of
5
rating by Shane Ohlhausen
"I’ve gone through Kevin Smith’s State Farm for 10 years. Maria helped resolve an issue with my reoccurring payments. She was able to fix the problem in a timely manner!"
We responded:
"We truly appreciate your feedback, Shane, and are thrilled that you had such a great experience. Your support means a lot to us. We look forward to serving you again!"
alan bauman
February 1, 2025
5
out of
5
rating by alan bauman
"They pick up the phone or get back to you very promptly. Very good service as you would expect from a Top insurance company like State Farm."
We responded:
"We’re so happy to hear that you had a great experience with us, Alan! Thanks for the five-star rating and for trusting us with your needs. We’re here for you anytime!"
Cayla Blain
January 23, 2025
5
out of
5
rating by Cayla Blain
"Martha was so nice and helpful!"
We responded:
"We truly appreciate your kind words, Cayla! It’s wonderful to hear that you had a positive experience. Thank you for trusting us with your insurance, and please don’t hesitate to reach out if you ever have any questions or need assistance in the future!"
kevin jean
January 21, 2025
5
out of
5
rating by kevin jean
"Maria was very helpful with adding a new debit card for auto payment."
We responded:
"Thank you for the amazing five-star review, Kevin! We're so happy to know that you had a great experience working with our team. If there's anything more we can do for you, don't hesitate to get in touch. We’re always here for you! "
Tyler Brock
January 17, 2025
5
out of
5
rating by Tyler Brock
"Made the switch to Kevin’s services a few years ago and I have not been disappointed since. Maria is an absolute legend at what she does you will not find someone who will take the time to educate you and meet your needs the way she does. Quick response times, friendly personalized service, and seamless hassle free insurance when you do need it. Thank you Kevin and Maria you folks are amazing :)"
We responded:
"Your support means the world to us, Tyler! We're glad to know you had a five-star experience. Thank you for sharing your thoughts!"
Bertha Flores
January 15, 2025
5
out of
5
rating by Bertha Flores
"Me gusta el servicio y la amabilidad k dan"
We responded:
"¡Muchas gracias! Su opinión y su satisfacción significan mucho para nosotros. Si necesita cualquier cosa no dude en contactarnos."
Janean Gonzalez
January 10, 2025
5
out of
5
rating by Janean Gonzalez
"My agent Martha is so helpful"
We responded:
"Janean, thank you for taking the time to share your experience with Martha. She continues to be very valuable experienced part of our team. I will be sure to let her know about your review. "
Luis A Rivera
December 18, 2024
5
out of
5
rating by Luis A Rivera
"Excelente atención de María , me mudé a Phoenix y hacer el cambio de póliza con ella fue muy fácil.. gracias"
We responded:
"¡Muchas gracias! Su opinión y su satisfacción significan mucho para nosotros. Si necesita cualquier cosa no dude en contactarnos."
Yesenia Santibanez
December 16, 2024
5
out of
5
rating by Yesenia Santibanez
"Great customer service! Martha, Personal Account Representative actively listened to my concerns and questions. Less than an hour from calling the office I received a call back."
We responded:
"Yesenia, Thank you for the review and the follow up. Trying to meet our client's needs in a timely manner is important to us, so hearing we met your expectations is great news! I will be sure to share this with the whole team. "
Sara Villalobos
December 16, 2024
5
out of
5
rating by Sara Villalobos
"Martha es muy amable en ayudarme. Altamente la recomiendo.Martha es muy linda y María también me ayuda. Muchas gracias"
We responded:
"Sara, ¡Muchas gracias! Su opinión y su satisfacción significan mucho para nosotros. Si necesita cualquier cosa no dude en contactarnos."
marilyn gomez
December 13, 2024
5
out of
5
rating by marilyn gomez
"Martha at the Kevin Smith Agency is absolutely incredible! My husband and I were shopping for a new truck, and Martha made the entire process so much smoother and more enjoyable. We asked her for quotes on several different trucks while we were deciding, and she was always so quick to respond. Her efficiency and helpfulness truly stood out, making what could have been a stressful experience feel seamless. While State Farm isn't always known for having the best rates, they actually beat out other insurance companies we considered. On top of that, we’ve found that QUALITY is far more important than just cheap rates—and State Farm meets both expectations perfectly! This made our decision to go with them so much easier. We are beyond impressed with Martha's professionalism and dedication. She went above and beyond to ensure we had the information we needed. We highly recommend Martha and the entire Kevin Smith Agency team and look forward to many years of business with them. Thank you for being such a reliable and outstanding partner in our car-buying journey!"
We responded:
"Marilyn, thank you so much for your wonderful review! We’re thrilled to hear that your experience was smooth and enjoyable, and that we could assist you in finding the right coverage for your new truck. We truly believe in providing both excellent value and quality service, and we’re so glad that our team was able to meet both of those expectations. Your kind words about the professionalism and dedication you experienced mean a lot to us, and we’re excited to continue serving you for many years to come. Thank you for your trust and recommendation!"
Sue Kroll
December 12, 2024
5
out of
5
rating by Sue Kroll
"Very nice, informative & knowledgeable. I've had State Farm for a long time"
We responded:
"Sue, thank you for taking the time to give us a review and your feedback. We appreciate your business and obviously your opinion. Let us know if there is anything we can do for you in the future. "
Veronica Del Real
December 12, 2024
5
out of
5
rating by Veronica Del Real
"I been with State Fram for years. When I need something I call Maria she always help me getting insurance for the my party events. Thank you Maria"
We responded:
"Thank you so much for taking the time to leave an excellent rating, Veronica. We really appreciate your business, and your loyalty through the years."
Connie Neeley
December 11, 2024
5
out of
5
rating by Connie Neeley
"Very helpful, very competitive and they answer phone calls and emails promptly. I was with Costco insurance and got better rates with this office."
We responded:
"Thanks for the kind words, Connie, and the great rating!! We appreciate you and your business. "
Brittanni Love
December 10, 2024
5
out of
5
rating by Brittanni Love
"Maria is always able to help me and answers all my questions in a timely manner. They offered me the best possible deals and were able to help with my complicated situation. Been going through them for about 5 years and don’t plan on switching."
We responded:
"Britanni, Thank you for taking the time to make this review. It is nice to know that we were able to help you work through your complicated situation. Maria and the whole team strive to make insurance simple and as painless as possible. "