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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tim Mohler

Tim Mohler

December 23, 2024

5  out of  5
rating by Tim Mohler
"Maria has always been professional, knowledgeable n a great help to me n my family. Doesn’t get much better than that!"
We responded:
"Thank you for the five-star rating, Tim! We're thrilled to know you're satisfied with our service. Your support means a lot to us!"
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Luis A Rivera

December 18, 2024

5  out of  5
rating by Luis A Rivera
"Excelente atención de María , me mudé a Phoenix y hacer el cambio de póliza con ella fue muy fácil.. gracias"
We responded:
"¡Muchas gracias! Su opinión y su satisfacción significan mucho para nosotros. Si necesita cualquier cosa no dude en contactarnos."
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Yesenia Santibanez

December 16, 2024

5  out of  5
rating by Yesenia Santibanez
"Great customer service! Martha, Personal Account Representative actively listened to my concerns and questions. Less than an hour from calling the office I received a call back."
We responded:
"Yesenia, Thank you for the review and the follow up. Trying to meet our client's needs in a timely manner is important to us, so hearing we met your expectations is great news! I will be sure to share this with the whole team. "
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Sara Villalobos

December 16, 2024

5  out of  5
rating by Sara Villalobos
"Martha es muy amable en ayudarme. Altamente la recomiendo.Martha es muy linda y María también me ayuda. Muchas gracias"
We responded:
"Sara, ¡Muchas gracias! Su opinión y su satisfacción significan mucho para nosotros. Si necesita cualquier cosa no dude en contactarnos."
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marilyn gomez

December 13, 2024

5  out of  5
rating by marilyn gomez
"Martha at the Kevin Smith Agency is absolutely incredible! My husband and I were shopping for a new truck, and Martha made the entire process so much smoother and more enjoyable. We asked her for quotes on several different trucks while we were deciding, and she was always so quick to respond. Her efficiency and helpfulness truly stood out, making what could have been a stressful experience feel seamless. While State Farm isn't always known for having the best rates, they actually beat out other insurance companies we considered. On top of that, we’ve found that QUALITY is far more important than just cheap rates—and State Farm meets both expectations perfectly! This made our decision to go with them so much easier. We are beyond impressed with Martha's professionalism and dedication. She went above and beyond to ensure we had the information we needed. We highly recommend Martha and the entire Kevin Smith Agency team and look forward to many years of business with them. Thank you for being such a reliable and outstanding partner in our car-buying journey!"
We responded:
"Marilyn, thank you so much for your wonderful review! We’re thrilled to hear that your experience was smooth and enjoyable, and that we could assist you in finding the right coverage for your new truck. We truly believe in providing both excellent value and quality service, and we’re so glad that our team was able to meet both of those expectations. Your kind words about the professionalism and dedication you experienced mean a lot to us, and we’re excited to continue serving you for many years to come. Thank you for your trust and recommendation!"
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Sue Kroll

December 12, 2024

5  out of  5
rating by Sue Kroll
"Very nice, informative & knowledgeable. I've had State Farm for a long time"
We responded:
"Sue, thank you for taking the time to give us a review and your feedback. We appreciate your business and obviously your opinion. Let us know if there is anything we can do for you in the future. "
Profile photo of Veronica Del Real

Veronica Del Real

December 12, 2024

5  out of  5
rating by Veronica Del Real
"I been with State Fram for years. When I need something I call Maria she always help me getting insurance for the my party events. Thank you Maria"
We responded:
"Thank you so much for taking the time to leave an excellent rating, Veronica. We really appreciate your business, and your loyalty through the years."
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Connie Neeley

December 11, 2024

5  out of  5
rating by Connie Neeley
"Very helpful, very competitive and they answer phone calls and emails promptly. I was with Costco insurance and got better rates with this office."
We responded:
"Thanks for the kind words, Connie, and the great rating!! We appreciate you and your business. "
Profile photo of Brittanni Love

Brittanni Love

December 10, 2024

5  out of  5
rating by Brittanni Love
"Maria is always able to help me and answers all my questions in a timely manner. They offered me the best possible deals and were able to help with my complicated situation. Been going through them for about 5 years and don’t plan on switching."
We responded:
"Britanni, Thank you for taking the time to make this review. It is nice to know that we were able to help you work through your complicated situation. Maria and the whole team strive to make insurance simple and as painless as possible. "
Profile photo of Sean K

Sean K

December 6, 2024

5  out of  5
rating by Sean K
"I am so glad I chose my local State Farm office for my renters and car insurance policies. Communication is fast and the service is top notch. I've added / canceled policies and they do it with a smile (even when I'm having a bad day). I appreciate Martha for her patience and quick responses to my needs. I am very happy she got assigned to me. I get to be stuck with her for perpetuity. Lol 😃"
We responded:
"Sean- I am so incredibly grateful that you took the time to leave us this review. It's customers like you that make our job wonderful. We look forward to serving you again."
Profile photo of Karen Graves

Karen Graves

December 6, 2024

5  out of  5
rating by Karen Graves
"Dealing with Maria was fabulous and she made the process of switching my insurance so easy. As always it's a great pleasure Dealing with your office. Thank you Karen Graves"
We responded:
"Thank you for taking the time to provide us with such a great review, Karen. We appreciate your business!"
Profile photo of Bob Gorski

Bob Gorski

December 4, 2024

5  out of  5
rating by Bob Gorski
"Always great service. Staff is wonderful!"
We responded:
"Thank you for the five-star rating, Bob! We appreciate your positive feedback and are delighted to know you had a great experience with us."
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p mack

December 4, 2024

5  out of  5
rating by p mack
"Love the customer service."
We responded:
"Thank you for the positive comments and great rating! My team and I strive to provide excellent customer service, so I am pleased to hear that you had such a great experience with our agency."
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Antonio Vega

December 3, 2024

5  out of  5
rating by Antonio Vega
"La atención es increíble la asistente Martha González te da respuestas rápidas y fáciles me gusta en la forma en que trabaja 100% recomendada es una increíble experiencia"
We responded:
"Thank you for the positive comments and great rating! My team and I strive to provide excellent customer service, so I am pleased to hear that you had such a great experience with our agency."
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Mushroom Patch

December 3, 2024

5  out of  5
rating by Mushroom Patch
"Was very helpful and patient with my elderly grandmother in waking her through what she needs to do"
We responded:
"If you have any questions, or if you or your Grandmother need further assistance, please don't hesitate to reach out. We're here to help and appreciate your trust in our services."
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Marisela

December 2, 2024

5  out of  5
rating by Marisela
"Great people , always doing their best to be helpful."
We responded:
"Marisela, Thank you for the 5 star review, we strive to provide great service to our customers..."
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Dolores M

December 2, 2024

5  out of  5
rating by Dolores M
"Nice staff, easy to work with. Always personable."
We responded:
"Dolores, Thank you for the review, we try our best to provide fast and easy service when helping our customers."
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isabel Gomez

November 27, 2024

5  out of  5
rating by isabel Gomez
"I'm rating Kevin Smiths' office 5 star review. Martha is always professional & efficient in helping me & answering all my policies questions. I highly recommend this office."
We responded:
"We're thrilled to have met your expectations, Isabel. Your satisfaction is our top priority, and we're glad we could provide you with the service you deserve."
Profile photo of Nathaniel Guzman (Nate)

Nathaniel Guzman (Nate)

November 27, 2024

5  out of  5
rating by Nathaniel Guzman (Nate)
"Amazing Customer Service!!!"
We responded:
"Thank you, Nate! If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your trust in our services."
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Esme Ortiz

November 27, 2024

5  out of  5
rating by Esme Ortiz
"Maria did a great job helping me with insure my new vehicle, made the process fast and easy! Thanks!"
We responded:
"Thank you for the positive comments and great rating, Esme! My team and I strive to provide excellent customer service, so I am pleased to hear that you had such a great experience with our agency."
Profile photo of Lourdes Hernandez

Lourdes Hernandez

November 27, 2024

5  out of  5
rating by Lourdes Hernandez
"Maria Ortiz thank you so much for your great assistance in all my questions about my insurance and the great attitude you respond to them!"
We responded:
"Lourdes, if you have any questions or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your trust in our services."
Profile photo of Alma Cano

Alma Cano

November 27, 2024

5  out of  5
rating by Alma Cano
"Maria was very helpful and answered all my questions"
We responded:
"Thank you for the five-star rating, Alma! We appreciate your positive feedback and are delighted to know you had a great experience with us."
Profile photo of swag

swag

November 26, 2024

5  out of  5
rating by swag
"Been with this company for many years, all have been enjoyful! Martha is a wonderful person."
We responded:
"Thank you for your feedback. It is much appreciated, and I will be sure to review with the team! "
Profile photo of Debbie Cassell

Debbie Cassell

November 26, 2024

5  out of  5
rating by Debbie Cassell
"I have been with Kevin Smith State Farm Agency for over 18 years. I have always had a good experience. Maria contacted me and took the time to re-evaluate my insurance for a lower rate. Maria was very pleasant and I was pleased with the outcome."
We responded:
"Debbie, Thank you for the kind words. We have worked together for a long time and you have always been a valued client. Glad Maria was able to assist you and as always, just let us know if you need anything further. "
Profile photo of David Kowalski

David Kowalski

November 22, 2024

5  out of  5
rating by David Kowalski
"Exceptional service from a team that treats you like family!"
We responded:
"We look forward to serving you again in the future, David. Thank you for choosing us, and we're grateful for the opportunity to assist you with your needs. "