State Farm® Insurance Agent Kevin Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joey Salas
December 18, 2025
5
out of
5
rating by Joey Salas
"Great People!"
We responded:
"Thank you for your support, Joey! We’re happy to know you’re satisfied with our service."
Meagan Kimmerle
December 15, 2025
5
out of
5
rating by Meagan Kimmerle
"Patient, thorough, excellent service."
We responded:
"Thank you Meagan. It is our goal to try to make insurance as easy and as informative as possible. "
Denise Moore
December 12, 2025
5
out of
5
rating by Denise Moore
"Maria from Kevin Smith’s office is absolutely amazing! She is incredibly clear, precise, and truly knowledgeable in everything she does. She listens so attentively and responds in a way that makes everything easy to understand. I cannot recommend her and this agent enough! She handles everything with such professionalism and makes you feel genuinely valued as a client."
We responded:
"Your five-star review means a lot to our team, Denise. Thank you for choosing us and for sharing your experience."
Elfego Martinez
October 1, 2025
5
out of
5
rating by Elfego Martinez
"Great customer service"
We responded:
"Thank you for the wonderful 5-star review, Elfego! Your support encourages us to continue offering the best customer care possible."
Joseph Gibbs
July 25, 2025
5
out of
5
rating by Joseph Gibbs
"Very helpful, And very fast service , Maria Ortiz-Reyes walked me through several options for my Home insurance needs and helped me to get the proper coverage quickly."
We responded:
"Thanks a ton for the 5 stars, Joseph! We love helping awesome clients like you find the right coverage for your home. Let us know if you ever need anything!"
Michael Bell
July 17, 2025
5
out of
5
rating by Michael Bell
"Excellent, friendly and helpful service from Maria. Highly recommended! AAA+"
We responded:
"Thank you for the wonderful review. Maria and the rest of the team work hard to make sure you are taken care of and feel great about working with us. "
John Alvarado
July 17, 2025
5
out of
5
rating by John Alvarado
"Martha has been very good to me since the moment I signed up. I appreciate it!"
We responded:
"Thanks for taking the time to leave such a fantastic review, John. We are so glad you’re happy with our service!"
Scott Innis
June 13, 2025
5
out of
5
rating by Scott Innis
"Martha is great. Give her a call for insurance. Had this policy for 8 yrs and it’s been great."
We responded:
"Thank you for the kind words and the 5-star rating, Scott! We’re so glad you enjoyed your experience and appreciate your business. "
Luanna
June 6, 2025
5
out of
5
rating by Luanna
"Kevin and his staff are quick to respond with all questions and requests. Super friendly, too. Maria… thanks for your patience and getting us the information we needed."
We responded:
"Thanks for the fantastic review, Luanna! Our mission is to make sure you feel secure and confident in your coverage, and we’re thrilled to know you had a great experience."
Jessica Lorenzano
April 18, 2025
1
out of
5
rating by Jessica Lorenzano
"The representative Maria is not as helpful with answering straight forward questions and pretty rude. Glad to be leaving from this insurance company."
We responded:
"Jessica, I have reviewed your file, and I am not sure why you didn't have a favorable experience. It appears we did exactly as you asked, but your feedback is valuable to us, and we'd like to understand more about your experience so we can learn from it in the future. Please feel free to reach out to us at the office directly so we can fully understand your experience. We're here to help and are committed to providing excellent service to all our customers."
Tim Mohler
March 26, 2025
5
out of
5
rating by Tim Mohler
"Another example of Maria has always being professional, knowledgeable n a great help to me n my family. A BIG Thanks for all she does!"
We responded:
"Thank you for the five-star rating, Tim! We're thrilled to know you're satisfied with our service. Your support means a lot to us!"
Steve Schwartzkopf
March 25, 2025
5
out of
5
rating by Steve Schwartzkopf
"I tried to change my insurance over to my new vehicle by myself online, but I was unsuccessful. I called Maria and she was more than happy to help me and straightened out my mistakes in a few minutes."
We responded:
"Thank you so much for the 5 stars, Steve! We’re glad to know you had a great experience with Maria. We look forward to serving you again!"
Judy Bright
February 27, 2025
5
out of
5
rating by Judy Bright
"I spoke with Maria today and you better not let her go she is the best person I have ever had through State farm besides Kevin himself so I'm going to tell you she is excellent excellent excellent and so patient thank you so much"
We responded:
"WOW Judy! Thank you for the great 5-star review. You have been a valued customer for a long time, and I am really glad we continue to make you happy and meet your needs. "
Julisa Figueroa
February 27, 2025
5
out of
5
rating by Julisa Figueroa
"Las recepcionistas personas muy amables, explican bien la poliza"
We responded:
"¡Muchas gracias! Su opinión y su satisfacción significan mucho para nosotros. Si necesita cualquier cosa no dude en contactarnos."
Ruty Roman
February 19, 2025
5
out of
5
rating by Ruty Roman
"Thank you Maria for all your help. Last year was a year of claims and Thank God it over. Everything went smoothly. Thank you State Farm. We hear we should find affordable insurance and when we compare we always have the better coverage with State Farm."
We responded:
"Thank you for the five-star rating, Ruty! We appreciate your positive feedback and are delighted to know you had a great experience with us."
Mike Shannon
February 11, 2025
5
out of
5
rating by Mike Shannon
"Maria was a great help with all my insurance needs. Thanks so much!"
We responded:
"We’re so happy you had a great experience, Mike! Thank you for sharing your thoughts with us."
Diana Perez
February 10, 2025
4
out of
5
rating by Diana Perez
"Switching insurance is never easy due to costumer service. My experience was quick and easy!"
We responded:
"Diana, Thank you for the positive review. We try our best to make your experience as easy and painless as possible. "
Shane Ohlhausen
February 4, 2025
5
out of
5
rating by Shane Ohlhausen
"I’ve gone through Kevin Smith’s State Farm for 10 years. Maria helped resolve an issue with my reoccurring payments. She was able to fix the problem in a timely manner!"
We responded:
"We truly appreciate your feedback, Shane, and are thrilled that you had such a great experience. Your support means a lot to us. We look forward to serving you again!"
alan bauman
February 1, 2025
5
out of
5
rating by alan bauman
"They pick up the phone or get back to you very promptly. Very good service as you would expect from a Top insurance company like State Farm."
We responded:
"We’re so happy to hear that you had a great experience with us, Alan! Thanks for the five-star rating and for trusting us with your needs. We’re here for you anytime!"
kevin jean
January 21, 2025
5
out of
5
rating by kevin jean
"Maria was very helpful with adding a new debit card for auto payment."
We responded:
"Thank you for the amazing five-star review, Kevin! We're so happy to know that you had a great experience working with our team. If there's anything more we can do for you, don't hesitate to get in touch. We’re always here for you! "
Tyler Brock
January 17, 2025
5
out of
5
rating by Tyler Brock
"Made the switch to Kevin’s services a few years ago and I have not been disappointed since. Maria is an absolute legend at what she does you will not find someone who will take the time to educate you and meet your needs the way she does. Quick response times, friendly personalized service, and seamless hassle free insurance when you do need it. Thank you Kevin and Maria you folks are amazing :)"
We responded:
"Your support means the world to us, Tyler! We're glad to know you had a five-star experience. Thank you for sharing your thoughts!"
Bertha Flores
January 15, 2025
5
out of
5
rating by Bertha Flores
"Me gusta el servicio y la amabilidad k dan"
We responded:
"¡Muchas gracias! Su opinión y su satisfacción significan mucho para nosotros. Si necesita cualquier cosa no dude en contactarnos."
Luis A Rivera
December 18, 2024
5
out of
5
rating by Luis A Rivera
"Excelente atención de María , me mudé a Phoenix y hacer el cambio de póliza con ella fue muy fácil.. gracias"
We responded:
"¡Muchas gracias! Su opinión y su satisfacción significan mucho para nosotros. Si necesita cualquier cosa no dude en contactarnos."
Yesenia Santibanez
December 16, 2024
5
out of
5
rating by Yesenia Santibanez
"Great customer service! Martha, Personal Account Representative actively listened to my concerns and questions. Less than an hour from calling the office I received a call back."
We responded:
"Yesenia, Thank you for the review and the follow up. Trying to meet our client's needs in a timely manner is important to us, so hearing we met your expectations is great news! I will be sure to share this with the whole team. "
marilyn gomez
December 13, 2024
5
out of
5
rating by marilyn gomez
"Martha at the Kevin Smith Agency is absolutely incredible! My husband and I were shopping for a new truck, and Martha made the entire process so much smoother and more enjoyable. We asked her for quotes on several different trucks while we were deciding, and she was always so quick to respond. Her efficiency and helpfulness truly stood out, making what could have been a stressful experience feel seamless. While State Farm isn't always known for having the best rates, they actually beat out other insurance companies we considered. On top of that, we’ve found that QUALITY is far more important than just cheap rates—and State Farm meets both expectations perfectly! This made our decision to go with them so much easier. We are beyond impressed with Martha's professionalism and dedication. She went above and beyond to ensure we had the information we needed. We highly recommend Martha and the entire Kevin Smith Agency team and look forward to many years of business with them. Thank you for being such a reliable and outstanding partner in our car-buying journey!"
We responded:
"Marilyn, thank you so much for your wonderful review! We’re thrilled to hear that your experience was smooth and enjoyable, and that we could assist you in finding the right coverage for your new truck. We truly believe in providing both excellent value and quality service, and we’re so glad that our team was able to meet both of those expectations. Your kind words about the professionalism and dedication you experienced mean a lot to us, and we’re excited to continue serving you for many years to come. Thank you for your trust and recommendation!"